What a Mayflower Migration Looks Like
We know Spokt. We know what it can do and how happy our long-time users are. But it can be a bit difficult communicating all of it to others until they’ve used Spokt for a few days or weeks.
When we announced the Mayflower Migration tool we knew how the Myfamily.com data would look in Spokt and hoped that everyone would instinctively understand how great it would be. Obviously many caught the vision but others have asked what it will look like.
Now that we have worked through the vast majority of migrations in our backlog, we thought it would be good to take a few moments to show a small comparison between MyFamily and Spokt. Here is what you can expect when you are interacting with the content we’ve saved in your new Spokt Hub:
The Old Look:
Bigger, Cleaner, Sharper:
We hope this gives you a small glimpse into some of Spokt’s similarities to MyFamily, and some of the differences as well—namely cleaner layout, pictures that are double in size, larger, clearer text, simpler navigation, and member avatars, to name a few.
Are you ready to migrate your MyFamily site to Spokt? Start your migration at the link below, and pick up right where you left off at MyFamily:
Help please! I have been away all summer and now have to try to catch up with everything before myFamily goes forever… I have created my hub but am not sure if I have a 1.0 or 2.0 MyFamily site… It WAS a 1.0 but I thought it was changed to a 2.0 some time ago… It looks like currently you are only saving 1.0 data??? How can I tell which version I am using, and should I just sit tight and wait for you to have the 2.0 upload tool ready?? Will there be enough time to get this done before Sept 30???
I know you are working incredibly hard on this and it is so appreciated. You could teach a lot of companies about customer service. Thanks for all your efforts.
Hi Melanie,
We are working on 2.0! There will be enough time! We wouldn’t be working so hard if we didn’t think there was still time.
1.0 is the blue logo on the left, 2.0 (aka 2.5, 3.0) is the green logo on the right:
http://www.myfamily.com/choose
I was with MyFamily for 14 years. With Sept. 30th drawing near, last evening I accessed my old Myfamily version 1 and started the migration. It is now at the exporting phase. This was my first visit to Version 1 since Myfamily started Version 2. My question is if I will have to do a separate migration for Myfamily Version 2? Will I have to pay another $69?
Hi Eamon,
We will be able to answer that question more accurately in the coming days as we prepare to officially release MyFamily 2.0 migrations. Keep an eye on the blog for more info, and feel free to contact us at http://spokt.com/contact once we officially open MyFamily 2.0 migrations. If you can refrain from contacting us about that until we’ve officially announced the 2.0 migrations, that would be most helpful.
Thanks!
RJ
How will I know when you have 2.0 in place? Can you send me a notification?
I appreciate your efforts.
CSI
Hi csuttoninman,
The best way to be notified is to sign up and sign into the mayflower screen – we’ll securely store your 2.0 credentials and notify you (SOON!) when we’re ready to take your order.
$29.00 or $69.00 or Both ???? Need some clarity !!
Hi Doug,
A Spokt Hub subscription costs $29/year (15GB of data, unlimited members). A Mayflower migration costs $69 per site.
I would like to see something like this for deleting news posts also. I would delete a lot of the old posts from MyFamily, but it would be very time consuming having to click on each post and then delete.
I meant this post to be on the page that shows the new adminstration deletions for members.
Hi Barb,
Why do you delete posts? Our family loves to look back at the rich history we’ve built together.
I have 2 myfamily.1 sites. So, I pay $69 for migrating each site, plus $29 for a Spokt membership, per site? Then, what do I pay in the following years? Is it $29 for each separate family group site per year?
Hi Judy,
Yes $29/year per Spokt Hub. The Mayflower migration is a one-time charge of $69 per site.
Dan, I have a question about stage 4. Are you going to charge us for local backups and do you have a eta on it. If so I personally don’t think it’s fair to the admins because we already paid for the subscription and Mayflower migration, and that in itself is a lot of money.
Hi Ron,
We announced that Harbor downloads would be a paid service. We will announce pricing once Harbor is ready.
What is stage 4 and what do you mean about local backups?
Barb,
He was referring to Harbor which was announced here: http://blog.spokt.com/general/introducing-mayflower-the-official-myfamily-com-to-spokt-migration-tool/
Replying to Dan about deleting news. I want to delete some because I have a member that posts a lot of junk, not pertinent to the Family stuff. He also posts a lot about another family of his, that has nothing or no relation to my family.
Barb, I don’t suppose you want to kick him out of your family hub? Just kidding!
If you have a vision or a focus for your hub you should probably try talking to your fellow members and asking them to post information relevant to what you are trying to do.
Is there a way to upload my data from the files that MyFamily.com saved/exported and sent to me — rather than using the expensive migration tool? That $69 fee seems pretty steep. How do I do this?
Hi Victoria, if all you want are the photos and no conversations you are welcome to upload the photos to Spokt manually. Mayflower moves ALL the content: News, Photos, Members, Recipes, Reviews, etc. with all the replies.
My myfamily site has almost 100gb of photos, stories, etc. will all of this be transferred, or will only 15gb be? I am confused about the $29 for 15gb, can you buy more storage space?
Hi Mike,
You can buy more storage $2/GB per year if needed. Are you sure it is 100GB? That is very large! Is your site 1.0 or 2.0?
I created a Hub that shows up but I wasn’t charged. I also started a migration which I paid for. I’ve received an email saying everything has migrated but nothing is showing up in my hub. What more do I do?
Thanks,
Jo
Hi Jo,
Did you go to the mayflower status page and click the “Finalize Import” button? That will walk you through the steps of importing the data into your hub and matching users.
Thanks so much for the answer. My email stated the import was for before 2000 so perhaps it is still importing later data. There is no “finalize import” button that works on the status page but I also wrote to support so perhaps I’ll hear more. I also paid so that should be ok now.
This is what’s on the Mayflower status screen.
MYFAMILY.COM SITE NAME STATUS NEXT STEP
Kelley and Associated F… Processing Import Import
I think I will just be patient but Spokt stated I only had seven days to let them know if stuff wasn’t working and I don’t want to run out of time.
Thanks again,
Jo
Alright Jo,
I think a few people got the pre-may 2000 email before their site was imported. I’m sure yours will be ready soon.
Just wondering, how long does it typically take to transfer a myfamily.com site once it has started? Thanks.
Hi Stephen,
It varies depending on a few factors like how much data is in your MyFamily site and how many other orders are ahead of yours. Some can complete in a few days while others can take up to 10 days.
I’m delighted with Spokt, so far; and look forward to the promised changes. The pricing of $29 per year, for each hub, is very reasonable, and less than we were paying at MyFamily.com.
When we got the disappointing export of only photos from MyFamily, with no captions, no meaningful filename, and no replies; we were shocked. We started a laborious process of deleting photos that weren’t connected to our family news, and trying to identify all others, so we could eventually upload them to a new site. Doing a half-donkeyed job at that, took hours and hours. Paying $69 dollars to have the creative minds at Spokt to export Everything from the old site, was a dream come true. I don’t understand the comments about that being pricey!
I also find that 15GB is more storage than we’re ever likely to use up. The export was done in a way to reduce the file size of photos, so we still have lots of room after the import of 14 years of history from MyFamily. Hooray Spokt.com! I was glad to see recently, that MyFamily.com now suggests Spokt.com as an alternative site.
Also, our hub members were happy to voluntarily share in the cost, several contributing between $5.00 and $25.00; and I’ve completely recouped my cash outlay for 3 hubs and 3 Mayflower migrations.
I agree with Lee, the migration fee is nominal considering the relentless hours required the create our own transfer process!
How long does it take to receive an acknowledgement of receipt of a support request? I sent an email to support@spokt.com early Tuesday morning, 9/2 and have not received any reply.
In addition, has anyone else encountered extraneous instances of the “” character (capital A with a sloped roof symbol over it) in name and address fields of user accounts migrated from MyFamily to Spokt?
Hi Cameron, usually we can get back to people within a few days but we’re running behind. I’m sorry about that! We are committed to getting to every email!
Still waiting to hear about your MF2.0 capabilities? since that operation shuts down at end of month, are you going to make it?
Hey William,
I’m sorry you missed our announcement: http://blog.spokt.com/general/mayflower-2-0-migrations-are-here/
Yes! You can now order a Mayflower migration for MyFamily 2.0.
If I migrate to this site, will I be able to cancel or delete my site if I am not wanting to pay for it next year, or if my family members don’t like it?
Also, is it as privet, and secure as MyFamily was?…and can I invite my other family members as I did with MyFamily?
Hi violapuryear,
You can use spokt for as long as you’d like and stop any time. You do not have to renew your subscription. It is private and secure and you can invite your other family members just as you did on MyFamily.com
I just purchased the migration from myfamily using Mayflower. I have about 21GB of photos and videos in myfamily. Would the migrated content count toward the 15GB of data/yr I have, or is that covered in the 69$ fees for the migration.
Thanks.
Hi Georgia,
Yes, that will use up the 15GB quota and will (eventually) be asked to pay for the additional storage but for a while it’ll just show you are over the limit. Your hub will be perfectly usable for a few months without any additional payment from you. I’m curious to know how you discovered that you have 21GB of data?
Absolutely thrilled here! Thank you!!!!!!! We have dupes but it may be because the first time I received the ‘something went wrong’ and appeared to not go through, that I tried again hours later, which went like clockwork. I am testing out deleting non-essential dupes, and finding the other remains untouched. Really, we could not be happier. We need a ‘prettier’ cover page, and others have given lots of great suggestions on the blogs, but we’ll wait patiently. It is most important to get everyone in the door here, before it slams shut at MyFam. Great job Spokt!
Hi Patti,
Wahoo!!! SO glad your migration was a success!
There is a god. After months of wrangling (at least 20 contacts) with those people in Utah I find your website. I’m in the “processing import” stage and couldn’t be happier. After being in the IT business for 50 years I have never encountered worse customer service then them. We have 150 years irreplaceable memories and the thought of the “print it out” and reenter process would be very painful when a simple dump of my segment would have be fine with me. Many of the notes were written by folks that are no longer with us.
My sincerest thanks extended from the McDonough, Fitzgerald, and Lisnoff (and the ever expanding family) families as you have saved our memories.
Jim