Outage Notes: 2009-12-08

First of all: We’re very sorry for the outage!

We are back online now.  The outage lasted about 2.5 hours and boy are my arms tired… eyes tired? brain?

We discovered the root cause – a video upload.  The file didn’t actually have a movie inside (“reference movie”) and it caused some terrible havoc.  I’ve implemented a fix for this issue so spokt will be ready to handle it when the next reference movie is uploaded.

We’ve also taken this opportunity to further harden spokt by adding a few new forms of monitoring as well as improved the backup processes.

2 thoughts on “Outage Notes: 2009-12-08”

  1. Jim Williams says:

    I enjoy this site very much being retired. It is getting much easier also. Thank you for adding the Video link that we can share a bit of our fun lives with others. I look forward and for even more improvements.
    Have a Wonderful upcoming Christmas and a Blessed Prosperous New Year


    1. danhixon says:

      Thanks Jim! Merry Christmas to you as well!

Leave a Reply

Your email address will not be published. Required fields are marked *

We read every comment. We will reply when appropriate. Some comments are not shown right away and need to be approved first. We may remove any comment that contains content that is not family-freindly or is off-topic. If your comment would be more appropriate as a support request we ask that you contact support here: http://spokt.com/contact.